FAQs

How may days does it take to receive my item?
Orders usually take around 2-5 working days to be delivered to you.

My order has not arrived within the stated delivery time, what should I do?
Our delivery options are fully tracked. If you have not received your order within the times stated for your destination and you have noticed unusual activity on your tracking number, please contact us on info@glamcart.net for help or you can chat live with us anytime.

How can I change my home address or phone number?
Changing your details could not be easier, you can change it in the accounts section on the top right of the homepage or if you’re finding it a problem you can just send an email to info@glamcart.net or you can chat live with us anytime, its 24/7! You will receive a reply instantly that the change has been applied.

What do I do if my item is damaged?       
Here at GlamCart, our team takes special care of each order to ensure your order reaches you in perfect condition. On the odd occasion that you do receive a damaged item, the value of the shipment will be refunded. Shipping charges will not be refunded.

How quickly can I return an item?
Our returns procedure is simple and easy if the product is unopened and still in its original condition and packaging you can return within 7 days from the date of delivery.

How can I pay?
When shopping at GlamCart, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs. Currently COD is the only payment method.    

What are the delivery charges?
The delivery charge throughout UAE is AED 21 including remote ares. Delivery is free on orders over AED 250